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Apology To New Orleans Apartment Resdients

By: Brittany Escobar
Updated: October 15, 2012

New Orleans Apartments, LLC

2010 Avenue S

Lubbock, Texas 79411

 

October 8, 2012

 

Re:    New Orleans Apartments Community Matters

 

 

Dear Residents,

 

 

As you know, a letter was posted on your doors a couple of weeks ago, September 25 to be precise, that mainly concerned relationships among residents of the New Orleans Apartment complex and that raised management's concern about residents contacting the property manager and/or the Lubbock police department over what can only be called petty disputes, disputes that neither the property manager nor the police can resolve. For example, one resident called the property manager to complain that he could not get to sleep due to the noise created by his neighbor showering.

 

Unfortunately, and much to our embarrassment, that letter showed careless diction that has offended some of our residents. While the letter was posted two weeks ago, only late last week did it become the subject of some public attention that may have left you uncomfortable.

 

We apologize to any resident for whom our poor choice of words caused offense and to others who were disturbed by the unwanted attention. Please know that that letter represents nothing more than the fact that we are not professional writers and does not reflect in any way whatsoever our attitudes or beliefs about any individual or group of individuals.

 

Indeed, we appreciate all our residents, and we especially appreciate their diversity. The undersigned herself is a Filipina, the onsite property manager is a Native American, and our residents are composed of African-Americans, Mexican-Americans and other Hispanics, and Caucasians. Many of you can attest to the fact that we have a long history of working with, and accommodating, our residents on a number of issues, including rent payment, regardless of race, ethnicity, nationality, sex or creed.

 

Therefore, without question, it can be said that New Orleans Apartments, LLC does not discriminates on the basis of any legally protected class. We proudly comply with all federal, state, and local housing statutes, rules, regulations, and court decisions.

 

While this may be your permanent or temporary home, our relationship with you is also a business one, and we recognize that arbitrary discrimination against classes of people is not good for business. However, neither it is good business to have a reputation as a place to which the Lubbock police are often called unnecessarily.

 

We encourage you to get to know your neighbors and to learn to work with one another to make your apartment community safer, cleaner, and quieter.

 

Thank you.

 

Respectfully,

 

 

C. Santa Ana

President

New Orleans Apartments, LLC.

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