He lives in the Baytree Apartments on Toledo Avenue, and has lived there since June. He said he alerted management and on-site maintenance to the problem, and they were helping, just not quickly enough.
It had taken almost a week to get fans into his apartment to dry out the carpet. Martinez said he and his girlfriend had temporarily moved out while the apartment was being cleaned up.
"We're not even staying here now, but all of our stuff is just in there like cause there's no where else to go, you know?," said Martinez.
KLBK then went to the leasing office to try to get information.
"I wouldn't say they fix things in a timely manner, they really take their time with things, and it's just whenever they have time, and it's kind of an inconvenience, a real big inconvenience when it's your home," said Martinez.
KLBK then heard of more issues in these apartments. Both the City of Lubbock Codes Enforcement Office and the City of Lubbock Health Department had been out to try look into the apartments.
The apartment manager also said her hands are tied as she waits for approval of purchases and requests from the out of state property owner.
"I' ve been trying to get in touch with her, but like I said before, they told me if i tried to get in touch with Linda, I would be fired, but then she tells me today, I can call her anytime,"said Lee Walker, who also lives in the complex and used to work for on-site maintenance. He was recently fired.
He said the owners, and previous apartment managers, have caused a lot of rent headaches for tenants. Wlker said he's been told he owes $1,300 in back rent because of previous mistakes.
Calls to out of state property owners have yet to be returned. We also reached out to Codes Inspectors to see how we can help and will keep in contact with both to help the tenants out.
Keep checking EverythingLubbock.com and tune into KLBK to see how we're working to help these tenants